How it works

A clearer path from need to support.

Havelin is designed to make access understandable without replacing professional judgment or taking choice away from the person seeking care.

A man using his phone and notebook to plan a next step
A clear process helps the next step feel manageable.

1. Understand the route

Before sensitive questions, people see how privacy works, whether their programme is eligible, and what the service can and cannot do.

2. Share only what helps

A brief, clinician-approved needs and safety intake supports routing. It is not an automated diagnosis, and each sensitive question should explain why it is asked.

3. Review suitable options

Hard eligibility checks cover professional status, scope, location, availability and funding. Preferences can refine an explainable shortlist, with a human review path.

4. Choose, book and continue

Cost or funding, cancellation rules and session expectations appear before confirmation. People can manage appointments, receive approved resources and request a safe switch.

The live clinical flow will launch only after legal, privacy, clinical-governance and safety gates are approved.